The Property Ombudsman (TPO)



Village Properties is a member of the Ombudsman Services, a redress scheme, which is designed to deal with a complaint should we be unable to do so directly.

The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.

The Property Ombudsman

See our complaints procedure – Click Here


Rightmove are the UK’s number one property portal website, advertising properties for Estate Agents, Lettings Agents and New Home Developers from the UK and Overseas. With over one million properties to choose from… Village properties have been using Rightmove to market client’s properties from the very outset and continue to do so.


Charlotte Carter Photography

Charlotte Carter Photography

Charlotte Carter Photography is a family, children and commercial photographer based in Reading, Berkshire.

Offering a tailored service for small businesses to provide on-brand imagery, professional headshots and storytelling content for social media and marketing purposes.  We provide professional and creative images to help you sell, advertise and market your business.

Charlotte Carter Photography



As one of the UK’s leading suppliers to the lettings industry RENT4SURE endeavour to deliver the highest quality, tried and tested products and services.

Services include – Tenant referencing,  Rent protection and Insurance services.


Pay Prop

paypropAutomated rental payment service –


Property Mark





Propertymark promotes the highest standards in residential sales, therefore only NAEA Propertymark members who meet the qualification/experience requirements and also work for a company that meets Propertymark’s company obligations are able to display the logo.

NAEA Property Mark