Letting & Property Management from Village Properties

We are well known and respected in Tilehurst and Reading in general for the quality of our lettings service. The lettings team of Sarahjane Smart & Beth Westbury live locally and are very knowledgeable about property in the Reading area. With years of experience behind us, we have developed a great rapport with both our landlords and tenants.

We specialise in full property management and deal with a broad spectrum of homes in the lettings market around Reading. Our landlords look to us to find good, reliable tenants and for us to provide a fully inclusive, fuss-free, ‘leave everything to us’ service.

We are friendly, approachable and helpful and we strive for happy landlords and tenants. We can advise on the latest legislation, both local and national, so all parties are fully aware of their rights and obligations to ensure a trouble-free let. Clear, open and honest communication is an essential part of this service.

Our lettings team are supported in the property maintenance side of the operation by a team of local, reliable, price-sensitive workmen. In addition, we are happy to work with the landlord’s own preferred trades people if required.

Get in touch here

When you instruct Village Properties to manage your property we promise:

  • You will receive an honest and realistic rental valuation
  • You will deal with a team of appropriately trained, professional and friendly staff
  • We will explain all the landlord obligations in detail
  • We will include your property details on our website and related sites
  • We will telephone our database of ‘prequalified’ applicants who are ready to view
  • We will organise and accompany prospective tenants on viewings and give you feedback
  • We will complete a thorough referencing process on every tenant
  • We will ensure that the property has a full inventory prepared
  • We will place the security deposit in the correct compliance scheme
  • We will provide a comprehensive check-in & check-out procedure
  • We will provide a full monthly statement of account to the landlord

Landlord with portfolio of property?

Feel you are treated just as a number by other letting agencies?
With us, you are an individual client with individual needs. Talk to us about our service tailored to you.

People are our future

We realise that open and honest relationships with our clients is fundamental to our business. You need to know you can trust us and by working hard and offering exceptional service, clients will use us again and again.

Recommendations and return business

We are members of NAEA (the National Association of Estate Agents), ARLA (the Association of Residential Letting Agents) and The Property Ombudsman for Lettings which bond us to a high level of integrity & best business practice in dealing with both clients and customers.

Much of our business is from returning clients or recommendations from satisfied landlords or tenants.

Find a Tenant Service

Service includes:

  • Collect & remit the first month’s rent payment & deposit.
  • Provide tenant with a method of paying monthly rent.
  • Provide both parties with communication details.
  • Advise all relevant utility providers of changes.
  • Provide Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).

Find a Tenant Service Fees – 

Fee for service is 12% including vat of the first years rent

Inventory is chargeable ranging from £140-£190

Deposit Protection is Free of charge

Tenancy Agreement only – £ 600 Including vat

Fully Managed Service

Service includes:

  • Collect & remit the monthly rent received.
  • Deduct commission & any works.
  • Pursue any non-payment of rent & provide advice on rent arrears actions.
  • Advise all relevant utility providers of changes.
  • Provide Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).
  • Annually renew Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).
  • Undertake 4 home visits per annum.
  • Arrange routine maintenance repairs & instruct approved contractors.
  • Register tenant’s deposit in an appropriate approved scheme.
  • Provide a property inventory.

Fully Managed Fees –

12% including vat

Tenancy Renewal – £120 including vat

Inventory fee – £140-£190

Check out Fee – £ 100-£150

EPC – £75.00

Termination of the agreement between the landlord & agent is 2 months from when the rent is due.

N.B There are no additional compulsory fees or hidden charges!
Please contact a member of staff if you have any questions about our fees.

Holding deposit

One week’s rent (which will be deducted from the first month’s rent in advance)

This is to reserve a property. This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 21 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security deposits

The amount of the deposit is subject to the following:

No more than 5 weeks rent where the annual rent for the tenancy continuance is less than £50,000.

Tenant fee to change the lease in any way is £50

We will take 1 weeks holding fee to secure the property and this will come off the first month’s rent.

We are a member of a client money protection scheme.

See our client money protection certificate here.

See Property mark conduct & membership rules here.

Complaints procedure available on request, contact us.

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