Letting & Property Management from Village Properties

We are well known and respected in Tilehurst and Reading in general for the quality of our lettings service. The lettings team of Beth Westbury & Nikki Gardner live locally and are very knowledgeable about property in the Reading area. With years of experience behind us, we have developed a great rapport with both our landlords and tenants.

We specialise in full property management and deal with a broad spectrum of homes in the lettings market around Reading. Our landlords look to us to find good, reliable tenants and for us to provide a fully inclusive, fuss-free, ‘leave everything to us’ service.

We are friendly, approachable and helpful and we strive for happy landlords and tenants. We can advise on the latest legislation, both local and national, so all parties are fully aware of their rights and obligations to ensure a trouble-free let. Clear, open and honest communication is an essential part of this service.

Our lettings team are supported in the property maintenance side of the operation by a team of local, reliable, price-sensitive workmen. In addition, we are happy to work with the landlord’s own preferred trades people if required.

Get in touch here

When you instruct Village Properties to manage your property we promise:

  • You will receive an honest and realistic rental valuation
  • You will deal with a team of appropriately trained, professional and friendly staff
  • We will explain all the landlord obligations in detail
  • We will include your property details on our website and related sites
  • We will telephone our database of ‘prequalified’ applicants who are ready to view
  • We will organise and accompany prospective tenants on viewings and give you feedback
  • We will complete a thorough referencing process on every tenant
  • We will ensure that the property has a full inventory prepared
  • We will place the security deposit in the correct compliance scheme
  • We will provide a comprehensive check-in & check-out procedure
  • We will provide a full monthly statement of account to the landlord

Landlord with portfolio of property?

Feel you are treated just as a number by other letting agencies?
With us, you are an individual client with individual needs. Talk to us about our service tailored to you.

People are our future

We realise that open and honest relationships with our clients is fundamental to our business. You need to know you can trust us and by working hard and offering exceptional service, clients will use us again and again.

Recommendations and return business

We are members of NAEA (the National Association of Estate Agents), ARLA (the Association of Residential Letting Agents) and The Property Ombudsman for Lettings which bond us to a high level of integrity & best business practice in dealing with both clients and customers.

Much of our business is from returning clients or recommendations from satisfied landlords or tenants.

Find a Tenant Service

Service includes:

  • Collect & remit the first month’s rent payment & deposit.
  • Provide tenant with a method of paying monthly rent.
  • Provide both parties with communication details.
  • Advise all relevant utility providers of changes.
  • Provide Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).

Fully Managed Service

Service includes:

  • Collect & remit the monthly rent received.
  • Deduct commission & any works.
  • Pursue any non-payment of rent & provide advice on rent arrears actions.
  • Advise all relevant utility providers of changes.
  • Provide Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).
  • Annually renew Assured Shorthold Tenancy agreement (AST) with Section 21 (if required).
  • Undertake 4 home visits per annum.
  • Arrange routine maintenance repairs & instruct approved contractors.
  • Register tenant’s deposit in an appropriate approved scheme.
  • Provide a property inventory.

N.B There are no additional compulsory fees or hidden charges!
Please contact a member of staff if you have any questions about our fees.

We are a member of a client money protection scheme.

See our client money protection certificate here.

Complaints procedure available on request, contact us.

Customer Reviews